This policy covers paid subscriptions to My Logline, billed on a recurring basis through Razorpay.
Cancellation
- You can cancel your subscription at any time from the Billing page inside the app.
- Cancelling stops future billing — you keep access to paid features until the end of the billing period you already paid for.
- There is no lock-in period and no cancellation fee.
Refunds
- Payments already processed are not refunded, including for unused time in the current billing period.
- If you are charged in error — for example a duplicate charge caused by a technical fault — contact us and we will correct it.
How to request help
For billing questions, disputed charges, or help cancelling, email [email protected] with your account email and, if applicable, the payment ID from your Razorpay receipt.