MY LOGLINE

Refund & Cancellation Policy

Last updated: 10 September 2026

This policy covers paid subscriptions to My Logline, billed on a recurring basis through Razorpay.

01

Cancellation

  • You can cancel your subscription at any time from the Billing page inside the app.
  • Cancelling stops future billing—you keep access to paid features until the end of the billing period you already paid for.
  • There is no lock-in period and no cancellation fee.
02

Refunds

  • Payments already processed are not refunded, including for unused time in the current billing period.
  • If you are charged in error—for example, a duplicate charge caused by a technical fault—contact us and we will correct it.
03

How to request help

For billing questions, disputed charges, or help cancelling, email [email protected] with your account email and, if applicable, the payment ID from your Razorpay receipt.

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